Privacy Policy

How we collect, use, and protect your personal information

Last updated: September 11, 2025

1. Introduction

Pranjal Imaging Centre ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone number)
  • Medical history and health information
  • Appointment scheduling information
  • Payment and billing information
  • Insurance information

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Pages visited and time spent on site
  • Device information and operating system
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Providing medical services and appointments
  • Processing payments and insurance claims
  • Communicating with you about your care
  • Improving our website and services
  • Complying with legal and regulatory requirements

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To healthcare providers involved in your care
  • To insurance companies for billing purposes
  • When required by law or legal process
  • To protect our rights and safety

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure servers and networks
  • Regular security assessments
  • Employee training on data protection
  • Access controls and authentication

6. Your Rights

You have the following rights regarding your personal information:

  • Access and review your information
  • Request corrections or updates
  • Request deletion of your information
  • Opt-out of marketing communications
  • File a complaint with regulatory authorities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Pranjal Imaging Centre

Email: [email protected]

Phone: +91-8540044042

Address: 62 Boring Canal Road, Nageshwar Colony, Kaidwai, Patna, Bihar 800001, India

This Privacy Policy is effective as of the date listed above and applies to all information collected by Pranjal Imaging Centre.